Part-time Program Monitor (Weekends)

  • Swords to Plowshares
  • San Francisco, CA, USA
  • Jun 15, 2020
Part time - Permanent Entry Level Nonprofit-Social Services Clerical

Job Description

About Swords to Plowshares

Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, rapid re-housing and eviction prevention services, employment and training, supportive housing, and legal benefits assistance for low-income, homeless and at-risk veterans in the San Francisco Bay Area. Swords to Plowshares promotes and protects the rights of veterans through advocacy, public education, and partnerships with local, state and national entities. Learn more about the work of Swords to Plowshares, and ways in which you can help, by visiting our website at:


Job Title

Part-time Program Monitor - DeMontfort



The Part-Time Program Monitor is responsible for monitoring the activities of residents of the De Montfort Residential Housing after regular program hours. The role responds to emergencies and engages in crisis intervention, completes appropriate documentation (Incident Reports) and works with staff to facilitate treatment and identify resident issues. The Part-Time Program Monitor may also accompany and supervise residents during the evening meal. Administrative tasks include maintaining the Daily Log Book and monitoring curfew and sign in. Other clerical duties may be assigned.  The Part-Time Program Monitor is under the supervision of the DeMontfort Program Manager. 


Employment Type

Part-time, Non-exempt



Thursday & Friday, 12am - 8am

Saturday & Sunday, 4pm - 12am


Roles and Responsibilities

  • Maintain good attendance record, including timely notification if unable to work shift
  • Ability to work independently with minimal direct supervision 
  • Manage the program environment after regular program hours; ensure safety of residents and the facility 
  • Respond to emergencies utilizing crisis intervention and de-escalation skills 
  • The ability to recognize relapse behavior 
  • Maintain client confidentiality and uphold HIPAA regulations  
  • Perform documentation, including Incident Reports, Log Book entries, and Shift Reports 
  • Good communication skills and the ability to interact productively with residents and staff 
  • Conduct urinalysis testing and order new urinalysis supplies when needed 
  • Document medications for incoming residents and store medications in monitor office when required 
  • Attend monthly staff meetings 
  • Assist with dinner meal preparation
  • Oversee and enforce resident chores 
  • Clerical duties, i.e. photo copying and assembling charts, etc. 
  • Attend relevant trainings as required 
  • Perform comparable related duties as required by management 




  • High School diploma or GED considered with experience


  • Translatable military experience and skills may be alternatively substituted (preferable)


  • Must have reliable transportation
  • Knowledge of crisis intervention techniques
  • Applicants with de-escalation and conflict resolution training encouraged to apply
  • An understanding of and experience working with issues of homelessness
  • Present a relaxed, courteous and professional communication style even under pressure
  • Organized with attention to detail
  • Must be able to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Diversity Equality Initiative


  • Ability in coordinating social activities
  • Has skills has experience in filing and dictation
  • Able to recognize veterans dealing with medical crisis
  • Ability to remain calm and responsible during emergencies
  • An understanding of and ability to communicate with diverse types of people
  • Ability to both work independently and be a part of a team.
  • Ability to follow complex oral and written instructions.
  • Applicants should have experience with Word, PowerPoint, and Excel, etc.
  • Ability to appropriately respond to and de-escalate tension
  • Applicant needs to be able to work with inter office departments
  • Maintain good attendance record, including timely notification if unable to work shift


Salary & Benefits

Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits:

  • Excellent medical and dental packages
  • 403(b) retirement plan with employer contribution
  • Paid vacation in the first year
  • 12 holidays every year
  • Wellness program

How to Apply

(No calls please)

Please submit a resume and a thoughtful cover letter explaining your interest in Swords to Plowshares, where/how you found out about this career opportunity, and your salary requirement.


Swords to Plowshares is an inclusive employer and we are proud of the rich diversity among our staff. Please join us!