Workforce Development Coordinator (BL-Spanish)

$60,000.00 - $62,000.00 hourly
  • Hamilton Families
  • San Francisco, CA, USA
  • Sep 13, 2020
Full time - Permanent Nonprofit-Social Services Case Manager / Social Work

Job Description

COMPENSATION$60,000- $62,000 + Full Benefits

PROGRAM: Strategic Partnerships |  San Francisco, CA

REPORTS TO : Associate Director of Strategic Partnerships

WORK SCHEDULE: Monday-Friday, 9:00 am – 5:30 pm 

STATUS: Full-Time

CLASSIFICATION: Exempt

About Hamilton Families    

Our mission is to end family homelessness in the San Francisco Bay Area. Established in 1985, Hamilton Families is San Francisco's leading service provider to homeless families, with carefully designed programs to prevent homelessness, provide shelter and stability, return families to permanent housing and support the well-being of children experiencing homelessness. We currently operate these programs across six sites in San Francisco and Oakland, and in recent years have partnered with organizations such as the Giants, Google, Salesforce, Twitter, Airbnb, government officials and the wider Bay Area community. For more information, visit www.hamiltonfamilies.org.  

Program and Team Overview

The Department of Strategic Partnerships is designed to support our efforts to end family homelessness in San Francisco and support strong communities throughout the Bay Area.  This department is working to strategically align our existing partners and build HF’s regional strategy to end family homelessness. The team is working on building cross-sector relationships across the greater Bay Area region to support families towards long term stability. The department will be focusing on a portfolio of business, nonprofit and governmental partners. 

The Workforce Development Coordinator will strengthen the organization’s capacity to deliver high quality employment and workforce development services to program participants as well as connect families to workforce development programs and employers across the San Francisco Bay Area.

Primary Duties and Responsibilities

Recognizing the need to develop a workforce development and employment strategy that supports the long term and permanent stability of our participants, HF is seeking an Workforce Development Coordinator. We are looking for someone who is strategic, tactical, resourceful, skilled at building relationships, able to successfully manage multiple complex projects, and driven to increase the stability of our participants. 

This position will provide employment counseling and job coaching to program participants. The Workforce Development Coordinator prepares individuals for employment opportunities and delivers work readiness trainings and initiatives. This person will report to the Associate Director of Strategic Partnerships. They will partner closely with our Program Teams and Data and Evaluation Team.  

Specifically, we are looking for the Workforce Development Coordinator to:

●    Develop and manage employment readiness workshops, discussions, and forums for clients on an ongoing basis. Workshops to include but not be limited to resume building cover letter writing, job coaching, and interviewing.

●    Work in partnership with all program teams to support participant facing staff with skills and resources to strengthen support and coaching related to workforce development and employment. This will include but not be limited to: attending team meetings, holding open office hours for staff and participants, facilitating trainings, and providing one-to-one support. 

●    Provide appropriate solutions to challenging participant/service issues and simultaneously provide the logic to staff so that they can learn from the situation and handle similar situations appropriately in the future.

●    Connect participants with needed supportive services that will ensure their continuing participation in employment activities.

●    Serve as liaison and service coordination with other community agencies.

●    Regularly conduct outreach and make formal presentations about Hamilton Families programs to employers and other community based organizations.

●    Regularly provide detailed reports on progress and updates on key efforts and activities to Leadership and Executive teams.

●    Oversee and ensure the program maintains accurate records, files, correspondence and data collection.  Assists Program Directors in developing and revising policies and procedures, operations manuals and emergency procedures.

●    Manage a portfolio of workforce development partners in Hamilton Families’ Salesforce and OneDegree referral tracking system. 

●    Participate in regular staff meetings including but not limited to: Shelter, Transitional Housing, Housing Services team meetings, and case review meetings. 

●    Oversee research to retain familiarity with employers and the labor market in San Francisco Bay Area.

●    Assist in developing ongoing expertise in delivering culturally competent services to a diverse population. Maintain and promote the cooperative, harmonious, teamwork environment HF strives to foster within the workplace.   

●    Perform other appropriate duties as assigned.

Qualifications, Skills and Abilities

●    Minimum of three years of work experience in a relevant field (e.g., employment services, workforce development, human services, workforce development, housing, mental health, financial services, youth empowerment, etc.).

●    Bachelor’s Degree from an accredited college or university in social work, psychology, a public health field, and/or in a management field such as public, or non-profit administration preferred.

●    An inquiring and detail-oriented mind, ability to anticipate pitfalls, and excellent communication skills to influence, share knowledge and drive change are critical for this position.    

●    Demonstrated understanding of the social and interpersonal dynamics of poverty and homelessness; Experience working with mental health related issues, substance abuse, domestic violence, HIV/AIDS related issues, etc.

●    Strategic thinker who values evaluation and taking a “fail fast” iterative approach to new initiatives.

●    Excellent relationship building skills, both as HF’s external ambassador and internally as a leader. 

●    Proven project management skills, ability to manage emerging priorities and cross cutting projects. 

●    Committed to excellence in his or her work. Unfailingly dependable, strong communicator, and dedicated to follow through.

●    Knowledge of and experience with community resources in the greater Bay Area; broad understanding of social service system, with particular emphasis on workforce development, housing assistance and services for families and children.

●    Excellent written and verbal communication skills; proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel, etc.).

●    Excellent written and verbal communication skills; proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel, etc.). Able to make regular entries, run reports and maintain a participant database.

●    Good meeting facilitation skills.

●    Bilingual English/Spanish language capacity required.

●    A valid CADL, clean driving record, and proof of insurance; able and willing to travel locally as needed.

●    Essential job functions include using a telephone, working at a standard computer terminal; ability to follow reasonable ergonomic accommodations; sit and stand for long intervals; reach, bend, lift, and carry up to 40 pounds depending on position; and walk up and down stairs several times a day.

●    Criminal background check, fingerprint imaging, TB (Tuberculosis) clearance, and documentation required post offer.

Compensation and Benefits

Great benefits: We offer excellent medical, dental, and vision coverage, plus tax-advantaged Flexible Spending Arrangements for Health Care and Dependent Care. Employees also have the chance to earn up to $180 per calendar year for participating in various wellness activities and can participate in partnership discounts with various YMCA locations. Additionally, HF offers tax deductible commuter benefits that can be applied to public transit, parking, bicycle maintenance, and ride sharing services like Uber pool.

Growth and leadership opportunities: The work at HF is designed for individuals to follow their passions and commitment to community. HF takes professional development seriously and offers coaching and training opportunities at every level. A role with the HF is great for an individual who is interested in exploring community based nonprofit work, social work, or strategic partnership. We also offer a $1,000 educational stipend to employees each year after one year of service and offer dozens of internal and external trainings for staff at every level annually.

Time off:  HF employees take advantage of generous benefits including 11 paid holidays, 3 weeks of vacation and 2 weeks of sick time per year.

Long term benefits: HF offers an employer-matched 403(b) retirement plan, education reimbursement, and other great long term benefits!

Application Procedure

●    Apply at  https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?ccId=19000101_000001&cid=5b799059-d877-41e9-8e9c-e28ff45e48bf&jobId=360287&lang=en_US&source=CC4

●    Please attach your resume and a brief letter of interest.

●    No faxes or phone calls. 

●    Hamilton Families is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.