Residential Counselor (San Francisco, CA)

$18.00 hourly
  • Catholic Charities
  • Apr 10, 2020
Full time - Permanent Nonprofit-Social Services Case Manager / Social Work

Job Description

Catholic Charities SF, the not-for-profit service arm of the Archdiocese of San Francisco, is one of the Bay Area's largest human services organizations. Catholic Charities SF provides programs and services for 70,000 people in need within the three county regions of San Francisco, Marin and San Mateo Counties. Catholic Charities SF's programs include a full spectrum of services for families and youth, single parents, aging adults, persons living with HIV, refugees and immigrants, homeless and those at risk of being homeless, individuals with physical disabilities, and incarcerated adults and youth. In conjunction with Mercy/Charities Housing Inc., Catholic Charities SF is also a recognized leader in a not-for-profit housing development. 


Pay Range



Catholic Charities San Francisco operate two short term residential therapeutic programs (STRTPs) in San Francisco, one for adjudicated teen boys, another for adjudicated teen girls, ages 13-18. The San Francisco Boys and Girls Homes’ (SFBGH) are an alternative to incarceration and provide vulnerable youth a highly structured environment, staffed 24 hours a day, plus a host of mental health and rehabilitative services. The SFBGH Boys program serves pre- and post adjudicated teen boys ages 13-18.

The Residential Counselor position is integral to maintaining a caring and structured environment for the boys. The Residential Counselor is a member of a collaborative team that supports  and maintains a home like environment in which the boys, many of whom have experienced familial and/or environmental trauma, can feel safe and heard and develop more appropriate social skills. Residential Counselors operate as caregivers, supporting their daily activities, transporting them to school, participating in meetings as indicated, preparing meals, and overseeing chores and regulating behavior.


  • Set nurturing, but firm and consistent limits for individual residents and the group, so as to facilitate safety and age-appropriate behavior.
  • Develop, encourage, and model participation in established house schedules, routines & programs.
  • Perform general housekeeping responsibilities such as cleaning, menu planning, shopping cooking and laundry, as they relate to individual residents, the group, and the overall upkeep of the house, and model and teach the execution of those responsibilities as well.
  • Transport and supervise residents to, from and during various outings, locations, appointments, home visits, & community based activities in accordance with all procedures and policies regarding outings and the use of Agency vehicles, including the ability to obtain a valid California driver’s license and other licenses as necessary to operate agency vehicles.
  • Be familiar with individual residents’ treatment plans, and integrate residents’ treatment plans into all aspects of their day to day treatment at San Francisco Boys’ and Girls’ Home, including all program activities, recreation activities, and crisis intervention. Support, direct, and advocate for youth to access to all treatment and program related activities.
  • Provide documentation such as charting in resident logs, critical incident reports, communication logs, and milieu reports.
  • Act as partner to parents and facilitate family contact, as appropriate.
  • Participate in case conferences and, as required, other treatment planning forums such as I.E.P.s and court hearings.
  • Be familiar with and support overall health procedures such as infection control, first aid, diet, and medication distribution within the individual residents’ treatment plans.
  • Perform all other such duties as directed by supervisor.
  • Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

  • A Bachelor of Arts degree is preferred, especially in a Behavioral Science. 
  • Experience with residential treatment, teaching, recreation, childcare, or other social service work also preferred. 
  • Residential Counselors must possess a valid California Driver’s License, and must posses the following abilities.

Knowledge, Skills & Abilities

  • Experience with residential treatment, teaching, recreation, childcare, or other social service work is preferred.
  • Maintain clear boundaries with the residents and between personal and professional life.
  • Display situation-appropriate emotional responses.
  • Consistent in supporting agency policies, philosophy, and ethics.
  • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking.
  • Occasional lifting, pushing, and pulling.
  • Occasional repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
  • Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
  • The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
  • Must be able to drive at night.

If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.)

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The work environment is a community based group home for adolescents.
  • Noise level in work environment is usually moderate in accordance with a typical treatment milieu containing up to 8 clients.
  • May include contact with clients with mental health issues who demonstrate behaviors such as use of profanity, shouting, running away, self harm and violence.
  • May be exposed to odors such as perfumes, cleaning products, and clients who experience difficulty with personal hygiene. 
  • Occasionally exposed to outside weather conditions.
  • The work environment may include driving an agency vehicle.



DISCLAIMER:  The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Department or Program: SF HOME
This is a non-management position
This is a full time position
Union status: Union
Fingerprinting clearance: Required
TB Screening: Required
First Aid Certificate: Standard First Aid required