Supportive Services Counselor
Reports To: Program Manager
Schedule: Full-time, 40 hours/week, including outreach up to four nights a week (M, T, Th & F) in the Downtown/Tenderloin neighborhood of San Francisco. On evenings when outreach occurs, Counselors can work as late as midnight. Counselors will be required to hold office hours 2-3 times per week, from 2:30-5:30pm, and attend certain required weekly meetings.
Compensation: $50k+/year depending on experience. Comprehensive Employee Benefits include 99% of employee medical, dental, vision coverage paid by employer, full life and long term disability coverage paid by employer, commuter benefits, wellness account & 4 weeks paid vacation per year
At The Crossroads reaches out to youth and young adults experiencing homelessness and housing instability at their point of need, and works with them to build healthy and fulfilling lives. Learn more about ATC’s mission at: www.atthecrossroads.org.
Counselors walk the Downtown/Tenderloin neighborhood as a team of two or three staff, distributing basic needs supplies, food, and resources, while developing counseling relationships at a pace determined by the young people we aim to serve.
At The Crossroads practices a harm-reduction philosophy in our work with clients. Our counselors support clients in generating their own goals and solutions, rather than giving advice or using their own lives to instruct others. Ongoing supervision, peer support, and mentorship are key to supporting our counseling team and the work of At The Crossroads.
Counselors meet with established clients long term, well into adulthood. These meetings range from simple conversations and accessing basic needs supplies to more complex counseling, creating action plans and providing in-depth personalized referrals. Meetings with clients generally take place on the streets, in public places, at our office, within the San Francisco County jail, and local hospitals. Counselors may also provide support to clients through the Rising Up Initiative and/or accompany clients to appointments and intakes with other community based organizations.
At The Crossroads has a very specific philosophy that guides our work, and having organizational alignment around our philosophy is imperative. Please read this section carefully.